We collect personal information necessary for providing our space memorial services, including but not limited to:
Name and contact details (email, phone number, address)
Billing and payment information
Information about the deceased (for memorial services)
Any other information you provide concerning our services
We may collect non-personal information about your interactions with our website through cookies and similar technologies, including:
IP address
Browser type and version
Device information
Page visited and time spent on the website
Referring website URLs
Provide, manage, and improve our services
Process payments securely
Communicate with you about your order and our services
Create personalized memorial items
Comply with legal and regulatory obligations
Enhance website functionality and user experience
Conduct data analysis and research for service improvements
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
We retain customer data for seven (7) years after the completion of services for record-keeping and legal compliance purposes. After this period, data is securely deleted or anonymized.
We may share your information with third-party service providers who assist us in delivering our services, including:
Payment processors
Shipping
Cloud storage and IT support services
Marketing and customer support platforms
We may disclose your information if required by law or in response to valid legal requests by public authorities.
If MIYAX undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will ensure appropriate safeguards are in place.
You have the right to:
Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information, subject to retention requirements
Object to the processing of your data
Withdraw consent at any time where applicable
Request data portability to receive a copy of your information in a structured, machine-readable format
To exercise these rights, contact us at support@miyax.org.
Our website may use cookies and similar technologies to enhance user experience and collect usage data. You can manage your cookie preferences through your browser settings. Some essential cookies are necessary for website functionality and cannot be disabled.
As MIYAX operates globally, your information may be processed and stored in different jurisdictions. We ensure that such transfers comply with applicable data protection laws.
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware of such data collection, we will take steps to delete the information.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date". We encourage you to review this policy periodically.
If you have any questions about this Privacy Policy or your personal information, please contact us:
Registered Office: 14 Robinson Road #08-01A Far East Finance Singapore, 048545
Email: support@miyax.org
Website: www.miyax.org